What clients say...
"We found the level and quality of service to be exceptional. The staff provided very useful ideas and professional assistance over and beyond what we expected. We would highly recommend VAFTA."
-- Grant A. Gove, SA Investment Link Ltd.
"Was specially impressed with the CMS. It is very hands-on and easy to use. In our environment this is of great importance."
-- Zahid Hafeez, Manchester Islamic Educational Trust
"As an artist/designer, it was refreshing to work with VAFTA Solutions, in the sense that the creativity and style I wanted to achieve was understood and met beyond my expectations, as well as providing me with options that I was unaware of, hence a valuable learning lesson which has truely broadened my horizons. I would highly recommend VAFTA Solutions to anyone who requires high quality and a professional service."
-- Nausheen Sheikh, Artist and Interior Design Consultant
Client Charter - Our Committment to You
Our Pledge
VAFTA Solutions will work on a close partnership basis with you and your company, charity or organisation and we pledge to provide the very best quality service and products for all your technology and software needs.
We will first develop a full understanding of your business, goals and aspirations through an initial research, analysis and consultation programme. After this we will work with you and your colleagues on a partnership basis to come up with all the possible technologies and alternatives available to you to meet your business goals. We will then pick the best possible alternative, implement it and measure its results to ensure your success. Any complaints or issues at any step will be resolved in the shortest time possible to the satisfaction of the client and other parties.
Client Referral Policy
Please note that VAFTA Solutions operates a Client Referral Policy. As part of our partnership relationship, we would like to refer you to other business contacts that may be of use to you as potential clients, suppliers, contacts, donors or members. If you supply us with profiles of any contacts you are seeking, we will endeavour to find them for you in our business activities.
We prefer to obtain new business through our known contact base. We would like to request a reciprocal arrangement with you, where if you are satisfied to do so, to become one of our VIP Referrers and refer and endorse VAFTA Solutions to your own contacts.
The referred contacts we are seeking are; any type and size of business, charity or membership based organisation, from start-up to multi-national, who are seeking to improve their business, increase revenue, reduce costs, automate processes or increase their technological stature. Please be assured that we will always treat your contacts and conduct any referral process in a very professional manner.
Client Reward Policy
As our valued client you will qualify for the VAFTA Solutions Client Reward Policy, where you will have the opportunity to determine how much you actually pay for our services. You will receive a 10% commission on any new fee paying client you refer to us; there will be no limit to number of awards or amount of commission paid from this programme. Award commissions can be paid directly to you in person, your business, donated to a charity of your choice or credited on your account against future VAFTA Solutions services.
Your 100% Results and Money-back Guarantee
As a client of VAFTA Solutions you can be assured of the results you are seeking. We will give you a 100% Results Guarantee that we can deliver on your technology and software projects in budget and on time. In certain cases (Plum CMS), we even offer a Money-back Guarantee. For more information on this, please visit the Plum CMS terms and conditions on http://www.plumcms.co.uk/index.php?page=14#Money-Back_Guarantee.
